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Traumatic Brain Injury Information and Referral Services




P.O. Box 45811, Olympia, Washington 98504-5811

Project Title: Traumatic Brain Injury Information and Referral (TBI I&R) Services

Estimated Contract Performance Period: October 1, 2022, through September 30, 2024.

Response Due Date: All Responses must be received in their entirety by 5:00 p.m. Pacific Time on August 19, 2022, unless an Amendment is issued modifying the Solicitation Schedule set forth in Section C.1 of this Solicitation Document.

Submit Response To: Responses must be submitted to:

Amy Seiberlich, Solicitation Coordinator
Department of Social and Health Services
Facilities, Finance and Analytics Admin.
Central Contracts and Legal Services
Email: [email protected]

Solicitation and Amendments Will Be Posted on:

DSHS Procurement Website:
WEBS Website:

Telephone requests are not acceptable and the solicitation is not available by fax.  Do not send requests, or questions, regarding this RFP to any other DSHS staff.

If you are unable to download the solicitation documents from the above links, and you would like to receive a copy of the RFP, you must email a written request via email ([email protected]) for RFP #2213-816, with your name, mailing or email address, and telephone number to me, the RFP Coordinator.

Applicable WEBS Commodity Codes: 952-43, 952-74, 952-85, 952-59

This competitive solicitation is issued in order to assist the Aging and Long-Term Support Administration, Home and Community Services Division of the Washington State Department of Social and Health Services (DSHS) in seeking a qualified Contractor to provide operational support for delivery of a statewide Information and
Referral (I&R) service for persons with Traumatic Brain Injury (TBI) and their support network. The statewide assistance program is used by the public to access a comprehensive, unbiased, confidential and/or anonymous information and referral for those persons experiencing TBI. Service is provided by trained I&R Specialists and Community Resource Specialists with delivery in a variety of ways that support persons experiencing TBI with short-term assistance in linking to Long-Term Services and Supports. I&R services provided under Revised Code of Washington (RCW) 74.31 are to be updated to meet the national and state standards of the Alliance for Information
and Referral Systems (AIRS) and the requirements outlined in RCW 43.211.

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